Questions
Answers to common questions about Heardloom.
Will my parent feel spied on?
Nothing is recorded unless they start a conversation. They decide who hears each story, can make any part private by saying so, and can hide or delete stories any time.
What languages does it speak?
Lana talks with storytellers in their own language. Today that’s Mandarin, Cantonese, Korean, Tagalog, Spanish, and Vietnamese, with more coming soon. Stories are written in the original and in English, and the app reads in English or Chinese.
Does my parent need to type or use the app much?
No. They open the app and talk. Someone else in the family does the setup.
Who can hear the stories?
Only family members you invite. The storyteller chooses, story by story: the whole family, selected people, or only themselves.
Is it accurate?
Stories are written only from what was said, and every paragraph is checked against what was said. You can always tap through to hear the original.
What happens to our stories if we stop paying?
Stories already written stay yours, and the family keeps reading them. New recordings wait until the family has the plan again.
Is there an Android app?
Not yet. Heardloom is on iPhone today, and Android is coming soon.